We've spent a lot of time streamlining our processes in order to offer you excellent results, and Google Workspace’s tools and integrations make a lot of what we do possible!
Gmail
Our shared email address under your domain is a Gmail address. As you know, we use this address for external communication with your clients so the emails we send come from your organization and not Valerian.
For most of our partners, this takes the form of a care@, support@, or websites@yourdomain.com email.
Although we don’t work directly out of Gmail, it offers the best integrations with our email management software (we use Missive!) and ensures that everything we send continues to sync to Gmail, leaving a full history of our conversations with your clients.
We’re very mindful of our interactions with your clients, and you can rest assured that we aren’t contacting them for nothing. Sometimes, a support request or urgent situation calls for collaboration directly with the client. We’re able to better serve them (and you!) by communicating directly.
Google Drive
During onboarding, we set up a branded Google Drive using the account we mentioned above. This allows us to easily share project files and documentation. Whether you have assets to hand off to us or we have items we’ve added for you, you always know where to find it!
Share access to relevant folders with your clients so that everyone knows where everything is!
Google Calendar
In order to easily schedule meetings with you or client meetings you’d like to include us in, we make use of Google Calendar integrations. This also helps to ensure that clients see your brand on invites without any mention of Valerian.
Google Analytics / Tag Manager / Search Console / Looker Studio
Via our shared account, we can access your clients’ analytics data and include a high-level overview in our monthly care plan reports.
Clients often want support with analytics, conversion tracking, tag management, search console issues/questions, custom reports, and more. Having access to these things makes it easy for us to step in and give them a hand!
Coming Soon! Need instructions for clients so they can invite you/us to these services? We’ll have a guide for each of these Google products that you can use soon!