We follow the Web Content Accessibility Guidelines (WCAG) version 2.2 as our standard. While we cannot guarantee 100% compliance with this standard (since we don’t have control over the design or content), we do strive to get as close as possible.
We typically can meet 60–70% of requirements, but additional compliance requires ongoing audits and remediation separate from the initial project.
We never recommend an overlay solution, as they typically do more harm than good.
For more information, see overlayfactsheet.com.
Taking Accessibility Further
RAMP
$40/month | Suggested selling price: $60–$120/month or bundle with a remediation retainer
For clients who need to ensure an accessible site we recommend: RAMP by Accessible Web.
RAMP is the foundation of our accessibility services. With RAMP, we can discover, remediate, and report on a site’s accessibility compliance. We’re also able to leverage the Accessible Web team if additional support is needed. Here are some of the benefits for your clients:
- Compliance Center Once we onboard a site to RAMP, your client will get a unique site roadmap that shows what needs to happen to reach compliance.
- Ongoing reporting and remediation tracking RAMP provides automated site scanning, a manual audit tool, and remediation tracking so we can provide clients with reports and recommendations. We can also share a public log on the client’s website that demonstrates their progress on the way to compliance.
- Accessibility statement and contact form To help protect clients and show that they are taking accessibility seriously, RAMP can generate a site statement and embedded contact form for tracking accessibility issues discovered by users.
- Education on accessibility Your clients may need additional education to understand and meet compliance requirements. Accessible Web provides many courses that can be helpful for all members of a team.
Initial and ongoing remediation
Accessibility remediation services aren’t separate from our support retainers, to keep things simple, but you can earmark a certain number of hours each month to be used for remediation. However, we do suggest selling a remediation retainer to your clients or bundling it as part of their support retainer with you.
We recommend starting out with a baseline check for sites with a CMS component (i.e. any Shopify site or WordPress site using posts or CPTs), but remediation is an ongoing process with recurring manual audits and remediation steps.
If you’re considering how to pitch this to clients, you could work in 2-, 5-, or 10-hour blocks, but feel free to sell whatever works best for their particular needs.
You can also reach out via Slack; we’d be happy to help brainstorm the perfect fit!