Partner Guide
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Where do I find FTP details?

You can manage and create FTP credentials through the Partner Portal.

How to access FTP credentials

  1. Navigate Partner Portal > Websites.
  1. Select the website you want FTP credentials for.
  1. Once you’re viewing that website’s details, click on the Hosting tab.
  1. Scroll down to locate the FTP section:
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The FTP IP/Host information is in the box directly above the FTP credentials section.

We recommend using Transmit or Filezilla for FTP connections.

Alternative: built-in File Manager

If you just need to make simple file changes or uploads, you can use the built-in File Manager in the hosting portal.

Select the File Manager option under the same Hosting tab.

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